Activation – SAAS achilles heel

If my calendar sync service was a real business it would be B2C SAAS with subscription model and as such it is already indicative of activation problem as described by Justin Mares. People are signing up (where did they find me?), but they are not adding calendars to sync. I dunno why. I asked – they did not respond. I looked at the logs – no answer there.

Posted in technical

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